East Coast Mortgage Trust
Contact Us
EAST COAST MORTGAGE TRUST
ARSN 090 631 637
A.B.N. 86 565 751 866
Lismore Management Corporation Limited
As Responsible Entity
A.C.N. 010 695 566
A.B.N. 30 010 695 566
AFSL 239216
Registered Office and Lismore Office
Suite 1, 7 Carrington Street
LISMORE NSW 2480
Telephone : (02) 6622 2092
Facsimile : (02) 6622 2472
Ballina Office
Shop 4 Riverwalk Arcade
144 River Street
Ballina NSW 2478
Telephone : (02) 6686 6600
Facsimile : (02) 6686 0833
CONTACTS
Michael Lawless
Business Manager
Mobile: (0409) 992429
Email: mlawless@ecmt.com.au
Scott Collis
Chief Executive Officer
Mobile: (0438) 459 813
Email: scottc@ecmt.com.au
CORPORATE DATA
Directors
Christopher G.R. Lomax
Paul J. Starkey
James G. Poulos
Anthony J. Farrell
Malcolm H. Marshall
Secretary
Trevor J. Prior
Chief Executive Officer
Scott V. Collis
Custodian
Perpetual Trustee Company Limited
A.C.N. 000 001 007
Complaints Resolution Services
We at East Coast Mortgage Trust take seriously any complaints from customers, prospective customers and our business partners. If you wish to raise a complaint you can contact:
The Complaints Handling Officer
Scott Collis
Chief Executive Officer
Telephone: (02) 6622 2092
Mobile: (0438) 459 813
Email: scottc@ecmt.com.au
or
The Financial Ombudsman Service
Telephone: 1300 78 08 08
Facsimile: (03) 9613 6399
Website: www.fos.org.au
Email: info@fos.org.au
Mail: GPO Box 3, Melbourne, Victoria, 3001.
In August last year we wrote to you advising of a series of actions we were taking in relation to eight borrowers in arrears greater than 60 days.
Our aim has been to resolve these issues as quickly as possible. Despite our best efforts that has not been possible. In some cases the situation has deteriorated. We have had one borrower bring interest up to date but a further 3 borrowers have fallen into arrears over this time.
